Summary:

The Receptionist will be responsible for the front desk operations as well as participate in projects from the Office Manager. This is a vital role at the firm as the receptionist is the first point of contact to our clients, both physically and telephonically.

 

Desired Personal Values and Capabilities:

  • High level of client-service orientation
  • Excellent verbal and written communication skills in English and Spanish
  • Self-confidence
  • Integrity and reliability
  • Professional and mature demeanor
  • Ability to multi-task.

 

 

Essential Duties and Responsibilities:

 

  • Able to consistently provide excellent client service to both external and internal clients.
  • Greet visitors, answer phones, screen and forward calls, provide information and take messages in a friendly and professional manner.
  • Respond to all inquiries with appropriate information
  • Keep work area and reception lobby tidy and presentable to the public
  • Able to establish workload priorities
  • Accurately and efficiently perform assigned tasks in a timely manner
  • Understand assignments and follow instructions
  • Able to work independently

 

 

Qualifications:

To perform this position successfully, the employee must be able to perform each essential duty satisfactorily.

 

Essential Skills:

Previous successful experience as a receptionist or in a client service role within a fast paced professional environment.